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Allianz Annual Report 2012

Annual Report 2012    Allianz Group 109 Our Progress in Sustainable Development Sustainable business Our business strategy is driven by a strong market orienta- tion and an unwavering commitment to our customers. While uncertainty in the current economic climate has shaken people’s trust in the financial industry as a whole, ­Allianz continues to build long-lasting, mutually-beneficial customer relationships. Strengthening our already solid brand positioning helps to convey the stability and security ofourglobalcompany.Together,ourstrongcustomerfocus and brand positioning are key drivers for sustainable, prof- itable growth, guiding us towards building the strongest financial community. Allianz strives to be the best-in-class and most trusted part- ner for our customers and has been recognized as the loyalty leaderinanumberofmarkets.Ouremployees’commitment and ambition to provide excellent service to our customers are crucial to our success. As such, both customer and em- ployee satisfaction are key steering metrics for ­Allianz and bothboardmembersandtopmanagementareincentivized to ensure focus and continual improvement in these areas. We also place great importance on fostering outstanding leadership and personal development. To support this, ­Allianzoffersemployeeengagementopportunitiesthrough a variety of volunteering programs, leveraging our core competencies in sharing knowledge. In terms of environmental sustainability, ­Allianz is com- mitted to supporting the development of a low-carbon economy. Climate protection, however, is not an end in itself. At ­Allianz, it is also a viable business and investment case. ­Allianz is one of the world’s largest investors in renewables and is building up a long-term portfolio in wind energy and solar power. We also offer a growing range of products and services to help individual and institutional customers mitigate the effects of climate change or manage their own environmental impact. In 2012, we continued to integrate sustainability into our business to contribute to the company’s sustainable and profitable growth. To this end, we set up the ESG Board – a committee with Board member leadership, responsible for further promoting environmental, social and governance (ESG) aspects in our core business and elevating these issues inourGroupcorporategovernance.Wecombinelong-term economic value creation with a holistic approach to envi- ronmental stewardship, social responsibility and corpo- rate governance. This is underscored by our ambition to­ be transparent in our performance, as demonstrated by our A+ application level confirmed by the Global Reporting Initiative. This section highlights ­Allianz’s sustainability performance, presenting developments in key steering in- dicators in the following areas: Economic, Environment, Social and Governance. A full presentation of our progress can be found online at ­­www.­ www  Sustainability awards & recognitions C 013 Selected global awards – RobecoSAM: ­Allianz awarded SAM Silver Class based on ­Allianz’s superior ranking in the Dow Jones Sustainability Index. – Carbon Disclosure Project: ­Allianz is the leading insurance company globally and is included in the Global Carbon Disclosure Leadership Index and Carbon Performance Leadership Index. – Interbrand: ­Allianz ranked as the “Best Global Green Brand” in Financial Services. – Trendence: ­Allianz placed 43 in a European assessment of the 500 most attractive employers for graduates. – Transparency International: Transparency International ranked ­Allianz 10th out of the 105 top public corporations – thereby achieving a top ranking among the most transparent multinational companies. C Group Management Report Your ­Allianz 93 Business Operations and Markets 106 Our Strategy 109 Our Progress in Sustainable Development