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Allianz Annual Report 2012

In our commercial lines, we serve our customers with group life insurance and provide companies with services and solutions in connection with defined benefit pension arrangements and defined contribution plans. In 2012, we increased our new business market share for term life products mainly with individual contracts. Through ­Allianz Private Kranken, we provide a wide range of health insurance products, including full private health care coverage, supplementary health and long-term care insurance as well as foreign travel medical insurance. We expect growing demand for supplementary insurance in the future and are well positioned with the existing range of products, in particular with our long-term care insur- ance offerings. Although the property-casualty market continues to be competitive, our strategic program has already led to pre- mium growth and improved profitability. Our focus remains on strengthening sales, improving our claims manage- ment and reducing the expense ratio. Furthermore, we will continue to extend our cooperation with the automobile industry and increase our position in the direct market under the brand of AllSecur. We also anticipate growth opportunities for our life business as we see an increasing demand for private retirement products. Our insurance markets The following sections provide an overview of our business operations in insurance markets by business division. Insurance German Speaking Countries insurance german speaking countries C 004 Selected markets  Motor/non-motor as % of total property-casualty gross premiums Traditional/ investment-oriented as % of total life statutory premiums Statutory/gross premiums written Operating profit Number of customers1 Proprietary net­works 2 Number of brokers Number of employees € mn € mn mn thou thou thou Germany I. 65 %35 % I. 81 % 19 % 27,606 2,131 19.0 13.0 11.2 27.3 Austria II. 43 % 57 % III. 19 %81 % 1,345 97 1.2 1.4 0.8 2.7 Switzerland II. 48 % 52 % II. 36 % 64 % 3,404 277 1.0 1.0 1.1 1.9 Germany We provide our customers in Germany with a full range of insurance and financial services through ­Allianz Deutsch- land AG. Products are mainly provided by ­Allianz Versicher- ungs-AG (Allianz Sach), ­Allianz Lebensversicherungs-AG (Allianz Leben) and ­Allianz Private Krankenversicherungs- AG (Allianz Private Kranken). Our products are mostly dis- tributed through a network of full-time tied agents. The ­Allianz Beratungs- und Vertriebs-AG serves as our distribu- tion company. As the market leader in the German property-casualty mar- ket, we offer a wide variety of insurance products for private and commercial customers. Germany is a rather mature market for property-casualty business, with intensive com- petition. 2012 showed premium growth in nearly all lines of business and a remarkable increase in the operating result. The motor business registered the largest advance due to the modular tariff (“Mein Auto”) and the successful imple- mentation of sales measures in the broker, direct and global automotive business. For life insurance, we are active in the private and commer- cial markets and provide a comprehensive range of prod- ucts. The main classes of coverage offered include annuity, endowment, term, disability and nursing care insurance. ◼  Property-Casualty  ◼  Life/Health Market position by gross premiums written: 3  I. Position 1  II. Position 2 to 5  III. Position 6 to 10  IV. Not in the top 10 1 Country specifics are excluded (e.g. microinsurance and pension funds clients). This also applies to the following pages. 2 Including agents and financial advisors. This also applies to the following pages. 3 Source: Own local estimations as of 2011. This also applies to the following pages. Annual Report 2012    Allianz Group96

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